Privacy Policy

PRIVACY POLICY FOR ELU ENERGY

At Elu Energy, accessible from https://eluenergy.co.za/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Elu Energy and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Elu Energy. This policy is not applicable to any information collected offline or via channels other than this website.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

 

LOG FILES

Elu Energy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

 

COOKIES AND WEB BEACONS

Like any other website, Elu Energy uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Website Cookies” from Versys Media.

 

GOOGLE DOUBLECLICK DART COOKIE

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

 

OUR ADVERTISING PARTNERS

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

 

ADVERTISING PARTNERS PRIVACY POLICIES

You may consult this list to find the Privacy Policy for each of the advertising partners of Elu Energy.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Elu Energy, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Elu Energy has no access to or control over these cookies that are used by third-party advertisers.

 

THIRD PARTY PRIVACY POLICIES

Elu Energy’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

 

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, South African consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

E-MAIL DISCLAIMER

The information contained in this e-mail is legally privileged and confidential and may contain proprietary and/or personal information. The information contained in this e-mail is meant solely for the intended recipient. Access to this e-mail by anyone else is unauthorised. If you are not the intended recipient, any processing of the e-mail or the information contained therein (including disclosure, copying, distribution, storage, processing or disseminating) or any action taken or omitted is prohibited and may be unlawful. If you received this e-mail in error, please notify the sender immediately by e-mail, facsimile or telephone and destroy the original message.

No liability or responsibility is accepted if information or data is, for whatever reason, corrupted or does not reach its intended recipient. No warranty is given that this e-mail is free of viruses, Elu Energy takes all reasonable precautions to prevent the transmission of infected media. Unless otherwise stated, the views expressed in this e-mail are those of the author and not those of Elu Energy or its management. Links and/or URLs are shared for convenience and Elu Energy makes no endorsement or representation regarding the content or accuracy thereof. If any electronic message contains offensive, derogatory or defamatory statements or materials, it means the message has been sent outside the sender’s scope of employment with the Elu Energy ,and only the sender can be held liable in their personal capacity.

Elu Energy reserves the right to monitor, intercept and block e-mails addressed to its users or take any other action in accordance with internal policies.

Should the recipient wish to conduct further business dealings with Elu Energy based on the content of this e-mail, a formal, written and physically signed agreement will have to be entered into to attract any liability on behalf of Elu Energy .No electronic communication, including any data message such as an e-mail or SMS sent or received, will lead to a binding legal transaction. All legal transactions to be entered into with Elu Energy must be concluded according to the internal policies of Elu Energy.

Elu Energy respects your privacy and acknowledges that this e-mail could contain personal details, which may belong to you, others and/or to your company. By sending Elu Energy this e-mail communication, you expressly give Elu Energy consent to process all personal information contained in this e-mail which will be done under the Protection of Personal Information Act (4 of 2013) (POPI), and the Elu Energy Privacy Policy